A journey driven by passion and dedication, crafting impactful experiences and lasting success.
our story
In the tapestry of our organizational narrative, each thread tells a story of passion, dedication, and purpose. Our journey reflects resilience, growth, and a relentless pursuit of excellence. From humble beginnings to significant milestones, our commitment to innovation and integrity has shaped who we are.
We are more than a company; we are a community united by a shared vision. Explore the chapters of our story, where every triumph and challenge has crafted the unique identity that defines us. Welcome to the heart of our journey—welcome to our story.
Stats
happy clients
100%
Our focus on client satisfaction ensures a 100% happiness rate with our services.
recoveries
$5M+
We’ve helped clients recover over $5 million in lost assets and claims.
expertise
20+
Our team brings over 20 years of combined experience in logistics and risk management.
Commitment
110%
With unwavering dedication, we give 110% commitment to every project we undertake.
client retention
95%
Most clients return, reflecting our commitment to long-term partnerships.
recovery rate
90%
Our strategies consistently lead to high recovery rates for our clients’ claims.
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meet our team
Meet the catalysts of our success—the individuals who power our dynamic team. Each member brings unique skills, expertise, and passion, driving our collective journey forward. Together, we foster a culture of collaboration and innovation where ideas thrive and transformative solutions emerge.
Explore the stories and talents that define our exceptional team. With a shared commitment to excellence and a relentless pursuit of success, we invite you to celebrate the spirit that sets us apart.
founder & ceo
Zachary Parker
Zach, our Founder & CEO, masterfully blends over a decade of experience in logistics, supply chain management, and commercial insurance. He's optimized more workflows than a Swiss watchmaker and resolved more freight claims than a superhero in a shipping yard! With a keen eye for efficiency and a passion for problem-solving, Zach leads our team to deliver exceptional results and seamless operations.
claims engagement manager
Andres Castro
Meet Andres, our Claims Experience Manager: a logistics expert whose experience spans claims management, logistics coordination, vendor coordination, and accounting. Picture a seasoned athlete strategizing for a marathon—that's Andres optimizing freight claims with precision and dedication. Bilingual and versatile, he navigates the logistics landscape like a pro, ensuring seamless operations and exceptional service.
IT Solutions Architect
Rick Borges
Rick is all about turning complex challenges into streamlined solutions. As Inway’s IT Solutions Architect, he designs, develops, and implements custom workflows that supercharge business processes. By working closely with stakeholders, Rick translates needs into technical specs that drive efficiency and scalability. In short, he ensures that Inway’s systems don’t just work—they work smarter.
